The service fees for cancellation and changes of booking and its policies can vary widely depending on the specific type of booking, Class of service, cancellation/Amendment window and the terms and conditions associated with the reservation. Please see the following details outlining the conditions for canceling or modifying a booking.
Cancellations and Refunds | |||||
---|---|---|---|---|---|
Applicable to | Cases such as | Economy | Business/First | ||
Domestic | International | Domestic | International | ||
Customer Support Representative(CSR) assisted Cancellation | For Cancellation within 24 hours of reservation confirmation(USA Websites only) | Upto $75 | Upto $100 | Upto $150 | Upto $200 |
*Fees Per ticket & Per passenger
Cancellation & Refunds (beyond 24 hrs) | ||||
---|---|---|---|---|
Applicable to | Economy | Business/First | ||
Domestic | International | Domestic | International | |
Cancellation with Future Credit Assistance from an Customer Service Representative(CSR) | Upto $100 | Upto $200 | Upto $200 | Upto $300 |
Cancellation with Refund Assistance from an Customer Service Representative(CSR) | Upto $150 | Upto $250 | Upto $250 | Upto $300 |
*Charges applicable Per ticket and Per Passenger
Modifications/Amendments Existing Booking | |
---|---|
Cost Of Ticket | Modifications Fee Per Passenger (USD) |
Under $1000 | Up to $200 |
$1000 or more | Up to $200 or 15% of ticket value whichever is higher |
Special Services | ||||
---|---|---|---|---|
Applicable to | Economy | Business/First | ||
Customer Service Representative(CSR) assisted waivers | Domestic | International | Domestic | International |
Upto $50 | Upto $150 | Upto $150 | Upto $250 | |
Fees for CSR Assistance Seeking Refund or Future Airline Credit for Listed Reasons:
|
Different types of bookings (flights, hotels, vacation packages) may have different fee structures. The specific provider (airline, hotel chain, car rental, etc.) may also influence the cancellation and change policies. Some bookings, especially non-refundable ones, may not be eligible for any refund upon cancellation.
Our Service Fees : | May Apply To | Amount |
---|---|---|
Transaction Service Fees | U.S. Domestic and International | up to $100.00 |
On most airfares a service fee of up to $100 is charged on a per-passenger, per-ticket basis. * | ||
Hotel Transaction Service Fees | All Hotels | up to $50.00 |
(per night, per room) | ||
Car Rental Transaction Service Fees | All Car Rentals | up to $50.00 |
(per rental) |
* On the payment page, service costs will be adjusted to your local currency.
** Types of passengers: adult, child, senior, newborn, student, and military
Transaction service costs are usually non-refundable and are subject to change at any time. Refundable transaction service fees apply to cancellations made within twenty-four hours of the reservation being made. Refunds for cancellations submitted after 24 hours of booking are not available for the transaction service fee.
The following are certain exclusions from the above service fees:
Service fees for Reservation Center bookings: Compared to internet bookings, Reservation Center bookings (especially intricate multi-stop and global itineraries) may have higher service fees. Each passenger may be charged a service charge of $15 to $250 (or up to $125 for senior citizens).
Important Information: Service fees are all subject to change at any time, without prior warning. Regardless of any adjustments or variances in the service fees, YOU WILL BE BILLED THE FINAL TOTAL PRICE AS QUOTED. Please carefully study the entire final cost.